FAQ

๐Ÿ“ฆ Shipping & Tax

KLGT is based in Hong Kong, where GST is not applicable. However, any import tariffs are already included in the shipping cost we quote to you.

Standard shipping takes 18โ€“25 days, depending on the destination and customs clearance times.

๐Ÿ›’ Orders & Product Sourcing

Absolutely. Just send us the product details (photos, description, quantity), and our sourcing team will handle the rest.

MOQ varies by product and supplier, but typically starts at 50โ€“500 units. Weโ€™ll confirm the exact MOQ once sourcing is completed.

๐Ÿ›  Logistics & Support

We donโ€™t offer warehousing at this time, but we do help manage your shipping and logistics from supplier to destination.

We take quality seriously. If any issues arise, weโ€™ll work with the supplier to resolve it promptly through a refund, replacement, or credit.

๐Ÿค Still have questions?

๐Ÿ‘‰ Contact us and our team will get back to you as soon as possible.