Terms and Conditions
1. General Terms
By accessing or using our services, you agree to comply with these terms and conditions. If you do not agree with these terms, please refrain from using our services.
2. Product Sourcing & Delivery
We source products from trusted suppliers across Global, and all orders are subject to availability and supplier terms. Delivery times may vary depending on the product and location. Please allow extra time for international shipping and customs clearance.
a. Price Comparison & Deal Negotiation
We compare prices among multiple manufacturers to secure the best possible deal for our clients. We take into account product quality, supplier reputation, and delivery reliability to ensure a cost-effective and trustworthy sourcing process.
3. Pricing & Payment
All prices quoted are in the applicable currency and are subject to change based on exchange rates or supplier costs. Payment must be made in full before orders are processed.
4. Product Customization
Customized products are made to order based on your specifications. Once the order is confirmed, it cannot be canceled or modified.
5. Liability
While we strive to provide high-quality products and services, K&L Global Trading is not liable for damages caused by third-party suppliers, shipping delays, or customs issues.
6. Returns & Refunds
Please refer to our Return Policy for details. Given the international nature of our sourcing, we do not offer refunds unless the product is defective or incorrect, in which case you must notify us within 7 days of receiving the item.
7. Governing Law
These terms are governed by the laws of Hong Kong and any disputes will be resolved in accordance with those laws.
8. Force Majeure
We are not liable for failure to perform obligations due to events beyond our control, such as natural disasters, war, pandemics, or governmental restrictions.
9. Modifications
We reserve the right to update or change these terms at any time without prior notice. Changes will be effective once posted on our website.
10. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of K&L Global Trading or its licensors. Unauthorized use is prohibited.
